This website is operated under the GuardHound brand and is published from our base at Room 2316, Building 4, Zhongfu Plaza, Yiwu, Zhejiang, China. The registered legal entity name and registration number are recorded in our commercial documents and are available on request; they are shown here as LEGAL_FACT_REQUIRED rather than stated from memory. You can reach the team responsible for this website at nwangnan65@gmail.com.
We only collect information that is needed to run the website and to answer you.
Information you give us. When you send a contact, distributor, warranty or order-tracking request, we receive the details you type in — typically your name, e-mail address, telephone number, company name, country and the content of your message.
Information collected automatically. Our web server records standard technical request data (such as the page requested, the time of the request and a truncated technical identifier) for security and troubleshooting. This is not used to build a profile of you.
Consent preference. If you make a cookie choice, we store that choice — and nothing else — on your own device. See the Cookie Policy for details.
Messages sent through our contact, distributor and warranty forms are delivered to our team by e-mail so that we can reply to you. We keep enquiry records only as long as needed to handle the request and any follow-up, and we do not sell them or add you to unrelated marketing lists.
The site uses a small number of strictly necessary cookies so that pages load, your language selection is remembered and your cookie choice is stored. Analytics, marketing and functional cookies are off until you switch them on. If you accept them, the corresponding technologies may run; if you reject them or never choose, they do not run at all. You can change or withdraw your choice at any time through Cookie Settings, which is always available at the bottom of every page. Full detail is in our Cookie Policy.
We use the information described above to: deliver the website and keep it secure; answer your enquiries and provide the support you ask for; handle warranty, distributor and order-tracking requests; understand in aggregate how the site is used, where you have allowed analytics; and meet legal or accounting obligations that apply to us.
The site itself does not load third-party advertising or analytics scripts unless you allow the relevant category.
Some pages contain content hosted by third parties — for example embedded YouTube videos and an embedded Google Map on our contact page. When such an embed loads, the provider may set its own cookies or record your activity under its own privacy policy. On our pages these embeds are held behind a placeholder and are only loaded after you allow the relevant cookie category in Cookie Settings.
Font and icon files are served from the site itself and from a public content-delivery network; we do not use them to identify you.
We keep enquiry and support correspondence only for as long as needed to resolve the matter and to meet the record-keeping obligations that apply to us, then delete or anonymise it. Consent preferences are kept on your device for 180 days, after which we ask again. We do not keep payment card details on this website.
You are in control of non-essential cookies through Cookie Settings: you can accept all categories, reject every non-essential category, choose categories individually, and change or withdraw your decision at any time. Withdrawing does not affect the lawfulness of processing carried out before you withdrew.
You may also write to us to ask for access to the personal information we hold about you, to have it corrected or erased, to restrict or object to its use, or to receive it in a portable form. We will respond within the period required by the law that applies to you. Because we operate internationally, some requests may need to be handled together with the partner responsible for your region — we will tell you if that is the case.
This website is intended for business and adult consumer audiences. We do not knowingly collect personal information from children.
If we change how we use cookies or personal information, we update this page and, where the change is significant, we ask for your cookie consent again using a new consent version. The version this page describes is shown above.
E-mail: nwangnan65@gmail.com (general and privacy enquiries)
Support: nwangnan65@gmail.com
Telephone: +86 13110521024
Post: Room 2316, Building 4, Zhongfu Plaza, Yiwu, Zhejiang, China